Are your products vegan?

Absolutely! Nature has an abundance of wonderful botanical and mineral ingredients – there is no need to reach out to our friends in the animal kingdom

Do you test on animals?

No, we don’t need to!
Our products are made from natural ingredients from plants, seeds, fruits, trees to minerals, and are within COSMOS standards. By its very nature, our products are safe and not harmful to you or the environment.

We use the products ourselves. Family and friends happily volunteer themselves for our first round of product efficacy testing. Before product launch, customers are invited to use the product, submit a survey, which feed amazing intelligence for the final product tweaks.

How do I know if I have allergies to your products?

We have full disclosure of our ingredients. If you have a history of sensitivities or not sure of your allergies, it’s best to perform a skin test. If you experience itching, redness, burning sensation, bump or any irritation - stop immediately.

What is the shelf life of your product?

We recommend using our natural products within 6 months of opening.

Will my product melt/dry/freeze/expire/etc.?

We’ve done thorough testing to make sure our products can withstand all types of weather. However, If the product is subjected to excessive heat or cold for short periods of time, it may result in a crystallization, and/or thicker or thinner texture. It will not impact the product’s efficacy. We recommend you use our products 6 months after opening for best product quality, we think you’ll love them so much that this wouldn’t even be an issue.

What is the number on the bottom of my product?

This is the batch number. We use this to track the products we make, including tracing each ingredient back to its manufacturer. Get in touch if you want to know the manufacture date associated with your batch number.

Why does your product contain palm oil?

Yes, we do use derivatives of palm oil but - as with all our natural ingredients - we only source from 100% fully sustainable suppliers.

We are grateful you care for the environment as much as we do and thank you for allowing us to explain our philosophy about palm oil. It is not the fault of the palm but more the responsibility of the farmer.

For us, encouraging environmental responsibility is critical. Crops such as Avocado and Coconut have an ever-increasing global demand - palm is only the first victim. We, as a brand owner and consumer, should be supporting sustainable farmers. If they know they are supported for their environmental responsibility they, like us, will be able to continue to supply sustainable natural ingredients to like-minded consumers

Even though RSPO is not yet perfect, we should all be helping to make it better and not just boycotting the palm without giving the opportunity to those who are trying to make the situation better.

How can I find out more information about a product?

You can learn all about our products on their individual product pages. If you have any other questions, please send us an email us. .

Where can I buy your products in stores?

Our products are available at store locator. If your favorite store is not on the list, perhaps you could suggest them to get in touch with us!

How can I receive free samples of Coconut Matter products?

Average cost of our products is less than three cups of Starbucks coffee. Sampling is one of the major waste in the beauty industry. Just think of all the small sized products in your bathrooms and the landfills. Plus we think you’ll love our products and would buy a full-sized anyway.

Join the CocoTribe so we can email you updates on stuff you'll probably want to know about, including products, launches, surveys, and events. Enjoy 10% off your first purchase. Unsubscribe anytime

When is the next product launching?

We’ll be coming out with new product soon— make sure to join the CocoTribe to get the latest updates and more!

I want to talk to someone about your products or share an idea.

Our customers matter more than anything to us. Your feedback truly helps us to improve our formulas, packaging and overall experience. Feel free to email us. and you will get a quick and personal reply from us.


★Reviews

VOICE OF OUR CUSTOMERS

436 reviews
81%
(352)
14%
(59)
3%
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2%
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love love this

I am based in beautiful and hot Singapore - this product is amazing. You really don't smell for the whole day. I love the spring scent, not too overpowering. Will order more soon!

Best deodorant ever

I never really used deodorants before this especially store bought deos because they have very harmful effects on the body... This deodorant is a life saver!! My armpits do not smell even after I play hours of badminton... will definitely purchase again! My only complaint though is the packaging... it is quite hard to use...

We are delighted to hear! Yes, the packaging is a bit clumsy to start with, but we promised soon it becomes second nature.

Have you checked out our tutorial video on youtube? https://www.youtube.com/watch?v=ewHOOOdq2q4&ab_channel=CoconutMatter

Blew me away

The lip balm and deodorant work wonders. I love the scent of lemongrass, really did boost up my mood. Haven't got a chance to use the coconut oil and the soap bar but they all smell soooooo nice.
Would recommend this to all my friends and family members :)
Go coconut!!!

Good Feeling

good

I got Spring, Bliss, and Zen, and I love them all. They swipe on easily. Just a few swipes will do, so each deodorant stick will last a long time. They smell fresh and not overwhelmingly sweet or strong. My underarm skin is softer after a month of using Coconut Matter. I know they're not meant to be antiperspirants which is good, cause sweat is something physiologic. It's great that the packaging is eco-friendly. I think I've found my favorite deo.

So lovely to hear from the Philippines! We are delighted you are loving our Mood deodorant.

Every glide of MOOD deodorant is a vote for the type of world we want to live in. Our products are handcrafted with natural ingredients for a healthier you. Our packaging as you described is absolutely plastic-free so you know you have not contributed to plastic waste in the landfills or to our ocean. Our ingredients are 100% natural, vegan, cruelty-free and fair trade so you are not supporting the cheapest company but communities that matters.

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