How fast is shipping?

Next day shipping. FREE standard delivery for purchase above US$65.00.   

As soon as your package is shipping, you will receive a shipment email notification with a tracking number. Shipping delays may occur in some destination during the Coronavirus pandemic.

Shipping International Costs 

Standard AIR Delivery

5-14 business days

FREE for order above US$65,
or 
$7

Standard SEA Delivery

25 to 45 business days

FREE for order above US$65,
or 
$7

*Rush Delivery

2-3 business days

FREE* for order above US$150, or
USD20

*Standard SEA Delivery only for Canada, Japan, Israel, New Zealand and Malaysia. AIR delivery is suspended due to limited flights to these countries. Rush Delivery is not available for selected destinations.

Shipping Hong Kong Costs 

Standard Delivery

3-4 business days

TEMPORARILY UNAVAILABLE

Rush Delivery

1-2 business days

from US$3.00 to USD5.00

FREE for order above US$65
Bulk oil is US$10

Where does Coconut Matter ship to?

We are currently shipping Austria, Belgium, Bulgaria, China, Denmark, Finland, France, Indonesia, Japan, Malaysia, Netherlands, Norway, Poland, Philippines, Singapore, Spain, Sweden, Switzerland, Thailand, Taiwan, United Kingdom, USA, and Vietnam only, and within Hong Kong.  Shipping to all other countries are suspended due to the pandemic. We are constantly updating this list.

How about custom and taxes ?

Orders may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Please look up your country's duty regulations to see if duties apply to your order. Coconut Matter does not have any responsibility on these additional charges that may apply.

Why is the tracking number not showing up?

For international destinations, local postal service will provide delivery status only when your order arrives at its destination country. For local shipping, Hong Kong Post will send SMS to your phone if collection is required.

If your tracking number isn’t updating or working at all, please email us.

How can I edit my shipping address?

You may edit your shipping address in "My Account". If your order is shipping to an incorrect address, email us within 24hours with correct address.

Where does my order ship from?

During the COVID19 pandemic, we pack and ship orders directly from our workshop in Hong Kong.


★Reviews

VOICE OF OUR CUSTOMERS

413 reviews
81%
(333)
13%
(55)
3%
(13)
2%
(10)
0%
(2)
Love it

So good ! Just sad that its takes time to get it to Israel 😬

Yay!!!! We are grateful customers in Israel are prepared to wait up to 45 working days for their delivery. Hopefully logistic will resume to norm so we can ship by Air postal service soon.

Amazing

Love the texture on my skin and the soft scent! Perfect for every day wear!

Thank you - It is wild now to have so many of you making transition to a zero waste lifestyle with us.

Love BLISS Natural Deodorant

Thank-you! It's great! Smells great, so I'm smelling great, without the fear of chemicals destructive to my health and the planet.

Thank you for being part of our journey! It is wild now to have so many conscious minds making transition to a zero waste lifestyle with us.

Great and effective

Finally a sustainable deodorant that is also effective! 100% recommended. It will leave your skin soft and fresh all day long! I will definitely repurchase it again.

thank you - It is wild to have so many of you making transition to a zero waste lifestyle with us.

love it

super cute zero waste packaging and works a treat!

Thank you - It is wild now to have so many conscious minds making transition to a zero waste lifestyle with us.

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