How fast is shipping?

Next day shipping. FREE standard delivery if you spend $65 and more. FREE rush delivery for order above US$100, depending on destinations.

Your order will be packed on the same day and, as soon as your package is shipped, you will get a shipment notification with a tracking number.

Due to COVID-19, there are extended delays in air mail delivery for international orders. Standard sea mail delivery is currently the only available option for delivery to Canada, Israel, New Zealand and Malaysia.

Destination Rest of the world Costs (for orders below $64)

Standard Delivery

7-14 business days

$7.00

Rush Delivery

2-5 business days

$20.00

Destination Hong Kong Costs (for orders below $64)

Rush Delivery

2-3 business days

$3 (Bulk oil is $10)

Where does Coconut Matter ship to?

We are currently shipping Austria, Belgium, Bulgaria, China, Denmark, Finland, France, Indonesia, Japan, Malaysia, Netherlands, Norway, Poland, Philippines, Singapore, Spain, Sweden, Switzerland, Thailand, Taiwan, United Kingdom, USA, and Vietnam only, and within Hong Kong.  Shipping to all other countries are suspended due to the pandemic. We are constantly updating this list.

How about custom and taxes ?

Orders may be subject to import taxes, customs duties, and/or fees imposed by the destination country. Please look up your country's duty regulations to see if duties apply to your order. Coconut Matter does not have any responsibility on these additional charges that may apply.

Why is the tracking number not showing up?

For international destinations, local postal service will provide delivery status only when your order arrives at its destination country. For local shipping, Hong Kong Post will send SMS to your phone if collection is required.

If your tracking number isn’t updating or working at all, please email us.

How can I edit my shipping address?

You may edit your shipping address in "My Account". If your order is shipping to an incorrect address, email us within 24hours with correct address.

Where does my order ship from?

During the COVID19 pandemic, we pack and ship orders directly from our workshop in Hong Kong.


★Reviews

VOICE OF OUR CUSTOMERS

436 reviews
81%
(352)
14%
(59)
3%
(13)
2%
(10)
0%
(2)
love love this

I am based in beautiful and hot Singapore - this product is amazing. You really don't smell for the whole day. I love the spring scent, not too overpowering. Will order more soon!

Best deodorant ever

I never really used deodorants before this especially store bought deos because they have very harmful effects on the body... This deodorant is a life saver!! My armpits do not smell even after I play hours of badminton... will definitely purchase again! My only complaint though is the packaging... it is quite hard to use...

We are delighted to hear! Yes, the packaging is a bit clumsy to start with, but we promised soon it becomes second nature.

Have you checked out our tutorial video on youtube? https://www.youtube.com/watch?v=ewHOOOdq2q4&ab_channel=CoconutMatter

Blew me away

The lip balm and deodorant work wonders. I love the scent of lemongrass, really did boost up my mood. Haven't got a chance to use the coconut oil and the soap bar but they all smell soooooo nice.
Would recommend this to all my friends and family members :)
Go coconut!!!

Good Feeling

good

I got Spring, Bliss, and Zen, and I love them all. They swipe on easily. Just a few swipes will do, so each deodorant stick will last a long time. They smell fresh and not overwhelmingly sweet or strong. My underarm skin is softer after a month of using Coconut Matter. I know they're not meant to be antiperspirants which is good, cause sweat is something physiologic. It's great that the packaging is eco-friendly. I think I've found my favorite deo.

So lovely to hear from the Philippines! We are delighted you are loving our Mood deodorant.

Every glide of MOOD deodorant is a vote for the type of world we want to live in. Our products are handcrafted with natural ingredients for a healthier you. Our packaging as you described is absolutely plastic-free so you know you have not contributed to plastic waste in the landfills or to our ocean. Our ingredients are 100% natural, vegan, cruelty-free and fair trade so you are not supporting the cheapest company but communities that matters.

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